Politique d’expédition
Shipping Policy
Order Processing Time
All orders are processed within 1-5 business days (excluding weekends and holidays).
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Time
We ship from local warehouses in the U.S. and international warehouses in China, depending on product availability.
1. U.S. Local Warehouse
- Delivery Time: 2–5 business days
- Estimated Total Time: 3–8 business days
2. International Shipping (China Warehouse)
- Delivery Time: 7–15 business days
- Estimated Total Time: 8–20 business days
Note: Delivery time does not include processing time.Each product page will clearly indicate the shipping origin for that specific item.
Shipping Fees
Shipping fees vary depending on product size, weight, and destination. Final shipping cost will always be clearly displayed at checkout before payment.The final shipping cost will be shown at checkout before completing your purchase.
Customs, Duties & Taxes
Import duties, taxes, and customs fees are not included in the product or shipping price.
These charges are the responsibility of the customer.
Shipping Delays
Delivery times are estimates and may be affected by:
- Customs clearance
- Weather conditions
- Carrier delays
- Peak seasons
If your order is significantly delayed, please contact us for assistance.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us within 48 hours of delivery.
We will review the case and, if confirmed, provide a replacement or refund depending on the situation.
Contact Us
For any shipping questions, contact:
sales@archaiclighting.com