Shipping Policy
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
【Shipping Area】
Archaic ships to all states in the United States, but does not ship to the following addresses: Puerto Rico, U.S. Virgin Islands, U.S. Minor Islands, Guam, American Samoa and Northern Mariana Islands, Alaska, Hawaii, APO/FPO and PO Box addresses.
Shipping Methods
Archaic currently ships primarily using USPS, FedEx and UPS.
【We accept PayPal payments. 】
Although you can display prices in different currencies, we still process orders in US dollars by default.
It usually takes 1-3 business days for us to process your order. Please note that this does not include holidays and weekends. Orders placed during or during holidays will be processed on the next business day.
Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to the carrier's website. This way, you can track your package in real time and keep updated on its delivery status.
【Order Tracking】
Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to the carrier's website. This way, you can track your package in real time and always know its delivery status.
If your package is lost or you have not received your order, please feel free to contact our customer service team.
It usually takes 2-4 business days to ship from your local warehouse.
If the item you ordered is out of stock at your local warehouse, we will transfer it from other warehouses, which may take 8-15 business days.
Delivery time is an estimate and is based on the shipping date, not the order date. Delivery time may take longer than expected due to invalid address, customs clearance process or other reasons.
If you need to specify a carrier, please email us for support.
Order processing time
The following estimated delivery times are for reference only:
USPS First Class Mail (4-10 business days) USPS Priority Mail (4-10 business days) UPS Express (4-10 business days) FedEx Ground Service (4-10 business days) Holidays, weather conditions or local events may cause delivery delays.
【FAQ】
1. Why didn't my shipment move?
Due to high volumes during the holidays, weather conditions, or local events, there may be delays in shipping. If the carrier loses your package or you haven't received your order after 14 days, please feel free to contact us for help.
2. Will my order be shipped in multiple packages?
Sometimes, your order will be shipped in multiple packages with multiple tracking numbers (depending on the inventory of the product). Since they are shipped separately, you may receive these packages on different dates.
3. Can I change the shipping address after placing an order?
If the order has not yet been shipped, you can change the shipping address. Please contact us to correct the address if necessary.
If the order has been shipped and the shipping address cannot be changed, please contact customer support and we will help you receive the package.