Shipping Policy

🇺🇸 Shipping Policy 

At Archaic, we aim to provide reliable, fast, and transparent shipping wherever you are. We ship orders daily and work closely with trusted carriers to ensure your products arrive safely and on time.

Shipping Areas

Archaic ships to most U.S. states.
We currently do not ship to:

Puerto Rico

U.S. Virgin Islands

Other U.S. island territories

Guam

American Samoa

Northern Mariana Islands

Alaska

Hawaii

APO/FPO addresses

P.O. Box addresses

Order Processing Time

Orders placed before 2:00 PM (PST) on a business day are processed the same day.
Orders placed after the cut-off time, on weekends, or on holidays are processed on the next business day.

Processing time: 1–3 business days

Shipping Methods & Delivery Timeframes

Archaic ships from both U.S. local warehouses and international warehouses depending on product availability.

To avoid confusion, delivery times are divided as follows:

1. U.S. Local Warehouse Shipping

(When inventory is available in the U.S.)

Processing Time: 1–3 business days

Delivery Time: 2–4 business days

Carrier Options: USPS, UPS, FedEx

Total Estimated Delivery: 3–7 business days

2. International Shipping (China Warehouse)

(Used when U.S. stock is unavailable)

  • Processing Time: 1–5 business days

  • Delivery Time: 7–15 business days

  • Carrier Options: USPS, UPS, FedEx (Final-mile delivery)

Total Estimated Delivery: 8–20 business days

Note: Delivery timelines may vary based on customs clearance, local delivery conditions, weather events, or peak-season delays.

Shipping Costs

Shipping fees are calculated at checkout based on:

Delivery location

Package weight

Carrier rates

Shipping costs are not included in product prices.

We automatically ship from the closest warehouse with available inventory to minimize delivery time and cost.

Taxes & Duties

For U.S. customers, taxes (if applicable) are calculated at checkout.

For international customers:

Import duties, VAT, or customs fees may apply depending on your country's regulations.

These fees are the responsibility of the customer.

Order Tracking

Once your order ships, you will receive a confirmation email with:

Tracking number

Link to the carrier’s tracking page

Tracking may take 24–48 hours to update after shipment.

If your package appears lost or has not moved for several days, please contact our support team.

Split Shipments

If your order contains multiple items, they may ship separately depending on stock availability.
In this case, you will receive separate tracking numbers.

Address Changes

If your order has not shipped, you may still update your address.
Once the package is shipped, address changes may not be possible. Please contact us immediately for assistance.

Frequently Asked Questions

1. Why hasn’t my order shipped yet?

High order volumes, holidays, severe weather, or carrier delays may affect shipment times.
If your order hasn’t shipped after 3 business days, feel free to contact us.

2. Why is my delivery taking longer than expected?

Delays can occur due to:

Invalid or incomplete address

Weather disruptions

Customs inspections (for international shipments)

Carrier operational delays

3. My package shows delivered but I didn't receive it.

Please check:

Your mailbox or porch

With household members

With neighbors

With your local post office

If you still cannot locate your package, contact us for support.

Need Assistance?

If you have questions regarding shipping or tracking, please contact us:

📧 sales@archaiclighting.com